About the Workers’ Compensation Board of Nova Scotia
The Workers’ Compensation Board of Nova Scotia (WCB) is the province’s provider of workplace injury insurance. We inform and inspire Nova Scotians in the prevention of workplace injury. But if it occurs, we support those whose lives it touches by championing a timely return to safe and healthy work. We also provide caring, compassionate support in the wake of workplace tragedy. Our employees describe the culture as Collaborative, Evolving, Service-Minded and Team-Focused.
About the Role
The Return to Work Assistant collaborates with a case management team to support those injured at work and, where possible, support their safe recovery while working. The Return to Work Assistant also support the worker’s overall safe and timely return to work.
As a Return-to-Work Assistant, you are an important member of the case management team. Your work is primarily administrative, assisting workers, case workers, employers, and service providers throughout the course of supporting recovery from a workplace injury. This includes responding to general inquiries regarding claim status and assisting case workers in activities and plans that support the injured worker’s recovery. Other important tasks include entering relevant data into the system to set benefit rates, processing a range of requests while following established processes and procedures, as well as using Microsoft Office Suite and a claims management system.
Your Experience & Skills
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1 year college diploma in business or office administration or a related discipline
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Minimum of 1 year experience working in a customer service environment
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Demonstrated experience working with computer software programs in a customer service environment
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Previous work experience in a public or private insurance, medical, safety or another related environment is an asset
Perks of Joining Our Team
• Flexibility/Hybrid work model
• Comprehensive Benefits Plan
• Ongoing professional development opportunities
• Employee Referral Program
• A passionate team and a supportive work environment
Application Details
Please use the Apply Now button to fill out your Candidate Profile and submit your application for the job opening. Job applications are accepted until 11:59 PM on the close date of the posting.
Accommodation Request
WCB Nova Scotia is an equal opportunity employer that is committed to working with job candidates and employees to request reasonable accommodation in a confidential manner. To request accommodation, please contact the Human Resource team by email at recruitment@wcb.ns.ca. All information received will be kept confidential.
To learn more about the Workers' Compensation Board of Nova Scotia, navigate to the About Us section of our website.